Get help with Emitt.
Email [email protected] and a person on the team will reply within one business day.
Contact support
Email [email protected]. We reply within one business day: Monday to Friday, Melbourne time, excluding Victorian public holidays.
It helps to include:
- Your organisation, and the site or project you were looking at.
- What you did and what you expected to happen.
- A screenshot, or the file you uploaded, if it's about a figure or an upload.
Never send a password. We will never ask for one.
Signing in
Emitt signs you in with your work Microsoft account through Microsoft Entra ID. To get in, an admin in your organisation invites you from Settings → Members. Microsoft may also email you an invitation to accept on behalf of Emitt; accept it, then sign in at app.emitt.com.au.
If you can't sign in, email us from the address you were invited with, and tell us your organisation's name.
Your data
An admin can export your organisation's activity data from Reports at any time. To close your organisation and have its data deleted, or for any question about personal information, email [email protected]. Our privacy policy explains what we hold and where.
Security issues
If you think you've found a security issue, follow the steps on our security page instead, so it reaches the right person straight away.