Legal
Subprocessors
The service providers that may process your data or personal information, what each one does, and where. Last updated 30 September 2026.
Draft under review. It describes how we work today and may be reworded before it's final.
Customer data
Used for every customer.
| Provider | What for | Data | Location |
|---|---|---|---|
| Microsoft Azure | Hosting: application, database, file storage, backups, secrets, monitoring and logs | All customer data | Australia East |
| Microsoft Entra ID | Sign-in | Users' names, email addresses and sign-in identifiers | Microsoft global infrastructure |
Optional features
Used only if your administrator switches the feature on for your organisation.
| Provider | What for | Data | Location |
|---|---|---|---|
| Fiskil | Energy retailer connections under the Consumer Data Right (not yet generally available) | Electricity usage and account details, with the account holder's consent | Australia [to be confirmed] |
| Anthropic | AI pre-fill: proposes the values of a record from a bill you upload. The assistant: answers questions about your organisation's data | For pre-fill, the uploaded document, for a single read. For the assistant, each question and the records retrieved to answer it | United States |
| Mapbox | Address search on an entity's details | The address text being searched | United States |
Support and contact
Used when you email us.
| Provider | What for | Data | Location |
|---|---|---|---|
| Cloudflare | Email routing for our support and contact addresses; website hosting | What you send us by email | Global |
| [Support inbox provider, to be confirmed] | The mailbox our support email is delivered to | What you send us by email | [to be confirmed] |
Website and enquiries
Used on our marketing website. They don't receive data from the app.
| Provider | What for | Data | Location |
|---|---|---|---|
| PostHog | Website analytics on emitt.com.au | Pages visited, clicks, browser and approximate location | United States |
| Loops | Waitlist email | Name and email address you give us | United States |
| Cal.com | Booking walkthroughs | Name, email and booking details | United States |
| Google Fonts | Website fonts | IP address | Global |
Changes
We give at least 30 days' notice before adding or replacing a provider that handles customer personal information, as our Data Processing Addendum sets out. To be notified by email, write to [email protected] with "Subprocessor updates" in the subject.